THE FACTORS THAT INFLUENCING THE JOB PERFORMANCE OF DRIVERS WHO WORKS IN THE 4.0 ONLINE TRANSPORTATION INDUSTRY

Abstrak

The purpose of this research is to test the effect of self-efficacy, training, wages and reward satisfaction to the driver’s job performance working in Indonesia’s online transportation. Measurement tool used in this research was the questionnaire given to 150 respondents who are working in Indonesia’s online transportation company. The data analysis used is the SEM (Structural Equation Modeling). The result shows that self-efficacy, training, wages and reward satisfaction has positive impact on job performance. This finding provides practical implications to companies in the 4.0 industry especially online transportation in Indonesia, to enhance the quality of training, self-efficacy, wages and reward satisfaction so that the driver’s performance becoming better and has positive impact to the company.