Efficiency analysis trees as a tool to analyze the quality of university education

Abstrak

This research aims to design a quality management tool in education. The methodology comprises two stages: first, the construction of the decision tree model, and second, the efficiency evaluation. For the validation and development of this research, the data modelled corresponds to the standardized exams for higher education in Colombia of ninety industrial engineering degrees. Among the results, the citizenship skills (CC_PRO) generate the most significant contribution to the model. On the other hand, the written communication competence (CE_PRO) generates a minor contribution to the model. In addition, the most relevant result of the research is the design and validation of a tool to estimate educational efficiency using the efficiency analysis tree (EAT) and data enveloping analysis (DEA) models. The proposed tool allows the generation of specific targets to increase the level of efficiency of universities through the nodes of the decision tree, which contributes to the spectrum of knowledge on models for educational management. In conclusion, this research presents a tool for the management of educational processes through the analysis of efficiency using EAT, estimating the efficiency of universities and setting the foundations for forecasting future efficiency scenarios.