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Twitter Sentiment Analysis of Mental Health Issues Post COVID-19

Pamungkasari, Panca DewiNingsih, SariRifai, Achmad PratamaNandila, Alisyafira SayyidinaNguyen, Huu ThoPenchala, Sathish Kumar
Green Intelligent Systems and Applications (Sinta 3)Vol. 0 No. 029 Maret 2025
DOI10.53623/gisa.v5i1.588

Abstrak

The Coronavirus Disease 2019 (COVID-19) impacted many aspects of daily life, including mental health, as some individuals struggled to adjust to the rapid changes brought on by the pandemic. This paper investigated sentiment analysis of Twitter data following the COVID-19 pandemic. Specifically, we analyzed a large corpus of tweets to understand public sentiment and its implications for mental health in the post-pandemic context. The Naïve Bayes and Support Vector Machine (SVM) classifiers were used to categorize tweets into positive, negative, and neutral sentiments. The collected tweet data samples showed that 38.35% were neutral, 32.56% were positive, and 29.09% were negative. Results using the SVM method showed an accuracy of 84%, while Naïve Bayes achieved 80% accuracy.

Kata Kunci

Mental HealthCOVID-19Sentiment AnalysisTwitterNa¨ıve BayesSupport Vector Machine

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Twitter Sentiment Analysis of Mental Health Issues Post COVID-19 | Green Intelligent Systems and Applications | Publiora