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The Impact of Electronic Health Record Usage on The Work Performance of General Practitioners in Emergency Departments

Jessica Riama TobingHospita Management, Universitas Pelita Harapan, Jakarta, IndonesiaRachmannisa Shauma Aghna SyifaHospita Management, Universitas Pelita Harapan, Jakarta, IndonesiaRezki Jayanti JahidinHospita Management, Universitas Pelita Harapan, Jakarta, Indonesia
Dinasti International Journal of Education Management and Social Science (Sinta 2)No. 1 (2026)6 Februari 2025hal. 1835-1846
DOI10.38035/dijemss.v6i3.3830

Abstrak

Introduction: Despite significant advancements have been made in Electronic Health Records (EHR), challenges in implementation and adoption continue to persist. The anticipated benefits often fall short of expectations, particularly for general practitioners (GP) working in emergency departments, where the heavy workload poses additional hurdles. The objective is to examine the impact of EHR attributes in work performances of GP working in emergency departments. Methods: This study employs a quantitative-analytic design, utilizing cross-sectional data collected from a sample of 20 participants. Results: The analysis of the sample revealed that the presentation of EHR positively influenced work performance (p-value < 0.05), EHR information (p-value < 0.05), efficiency (p-value < 0.01), and service quality (p-value < 0.05). Reliability analysis demonstrated a Cronbach's alpha of 0.924 across all variables, indicating strong internal consistency (r > 0.60). Conclusion: the use of EHR significantly enhances the work performance for GP working in emergency departments

Kata Kunci

EHRWork PerformanceGeneral PractitionerEmergency DepartmentEHRWork PerformanceGeneral PractitionerEmergency Department

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The Impact of Electronic Health Record Usage on The Work Performance of General Practitioners in Emergency Departments | Dinasti International Journal of Education Management and Social Science | Publiora