Improving the Performance of Family Planning Counselors: An Analysis of Motivation, Work Environment, and Job Satisfaction

Abstrak

Performance is a crucial aspect in determining the effectiveness and productivity of employees, including Family Planning (KB) counselors who play a direct role in community services. In the context of public organizations, factors such as work motivation, work environment, and job satisfaction become key determinants that influence employee performance. This article reviews the influence of motivation, work environment, and job satisfaction on performance, both directly and indirectly through the mediating variable of job satisfaction. The writing of this scientific article uses a qualitative method with a literature study (library research) approach based on various national and international research findings related to human resource management in the public sector. The results of this literature review show that: (1) Motivation has a positive effect on performance; (2) The work environment has a positive effect on performance; (3) Job satisfaction has a positive effect on performance. Based on these findings, it can be concluded that increasing motivation and creating a conducive work environment will enhance the job satisfaction of Family Planning counsellors, which in turn leads to an overall improvement in performance.